Enrollment Help

FAQs

Consumer FAQs:  Check out our Consumer Frequently Asked Questions (FAQ’s) that includes questions about Account Activity, Quicken Downloads, Managing your Account and more.        

Business FAQs:  Check out the Business Banking User Guide below that includes answers to common questions when using the system.   

User Guides

Consumer Online Banking User Guide:  In addition to using the iHelp button in the upper right-hand corner of every screen in Online Banking, our full consumer User Guide is also posted here with answers about most everything on the system.

Business Online Banking User Guide:  In addition to using the iHelp button in the upper right-hand corner of every screen in Online Banking, our full business User Guide is also posted here with answers about most everything on the system.

Mobile Banking App

Download the New Mobile Banking App to access your accounts on the go!

Consumer:

iPhone Consumer: https://apps.apple.com/us/app/id1516547970

Android Consumer: https://play.google.com/store/apps/details?id=com.api.lbbpwdroid

Business:

iPhone Business: https://apps.apple.com/us/app/id1516549579

Android Business: https://play.google.com/store/apps/details?id=com.api.lbbpwcomdroid

Quicken/QuickBooks Information

We now have Direct Connect!  It provides a direct connection from Quicken/QuickBooks to our online banking system, so you don’t even have to log in to get your transactions, it happens directly from the program.  It is also real-time and will save time when downloading.  We encourage you to switch to the Direct Connect method. Review the following documents to determine which one best fits your current Quicken/QuickBooks scenario. 

How to Remove a Pop-Up Blocker for E-Statements

Your browser may block pop-ups.  In order to see your statement, you will need to add our online banking site to your allowed pop-ups.  This document includes how to allow pop ups for multiple browsers.    

Security

Mobile Banking and Mobile Deposit Security Tips:  Information on how long to retain your checks and other security tips about your phone.   

Online Banking:  Protect your Computer and Your Privacy:  This includes information about anti-virus and anti-spyware, firewalls, software updates, online identity protection, protecting your email privacy and protection offline.     

Security Tips for You and Your Computer/Device: Basic safety information about using your computer.