Scammer Alert: Beware of Phone Number Spoofing Scams

Dear Valued Customer,

We are writing to inform you of a serious issue that recently came to our attention. We have become aware of fraudulent phone calls in which scammers are spoofing our bank’s phone number in an attempt to obtain sensitive account information from customers.

Protecting the security and privacy of our customers is one of our highest priorities. We are actively taking steps to address this situation and help prevent further fraudulent activity. In the meantime, we want to ensure you are aware of this potential scam and know how to protect yourself.

If you receive a call that appears to come from our bank and the caller requests personal, account, or login information, please exercise caution. Do not provide any sensitive information over the phone. Liberty Bank will never ask for your online banking username, password, or other login credentials.

If you are ever uncertain about the legitimacy of a call claiming to be from the bank, hang up immediately and contact the bank directly using the official phone number listed on our website or your account statements.

As an added layer of protection against fraud, Liberty Bank is pleased to offer Positive Pay to all business customers at no charge. Positive Pay is a fraud prevention service that helps detect unauthorized or altered checks before they are paid, providing additional security for your business accounts. We encourage our business customers to contact us to learn more about enrolling in this service.

We encourage you to remain vigilant and report any suspicious calls to us. Your cooperation helps us protect our customers and combat fraudulent activity.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your attention to this important matter.

Sincerely,

Liberty Bank